Shipping Policy – ShellKart
At ShellKart, we aim to deliver your orders quickly and safely. Please read our shipping policy to understand how we process and deliver your orders.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
Once your order is shipped, you will receive a shipping confirmation message or email with tracking details.
Shipping Time
Delivery time may vary depending on your location.
Metro Cities: 3–5 business days
Other Locations: 5–7 business days
Please note that delivery times may vary during high demand periods, holidays, or due to courier service delays.
Shipping Charges
Shipping charges may vary depending on the order value, location, or ongoing promotional offers.
In some cases, free shipping may be available on selected products or minimum order value.
Order Tracking
Once your order has been shipped, you will receive a tracking number so you can track the delivery status of your package.
Delayed or Lost Orders
While we work with reliable courier partners, delays may occasionally occur due to factors beyond our control such as weather conditions, logistics issues, or public holidays.
If your order is significantly delayed, please contact our support team for assistance.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address. ShellKart will not be responsible for orders delivered to an incorrect address provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@shellkart.com
Website: www.shellkart.com
